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My order was delivered very quickly and in perfect condition. I can definitely recommend My Tub and will be ordering again. Thanks to all the team involved Great Service 10 Star.... ...Alistair Smith
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Brilliant communication throughout. We got a message after ordering and paying that the item was no longer stocked but that they had sourced it from the manufacturer and would be able to fulfil the order. We then were updated re dispatch and delivery. First class!... ...Heather Herbert
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ... ...Adrian Brown
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Order correct and delivered on time. Delivery information given by email. Very satisfactory. Thankyou.... ...John Muskett
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great service will use again... ...roy lingard - R.N.Lingard elect ltd
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These guys are great. Most responsive service I have had from any company for years. ... ...Mike Poulson
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Price was great but had to wait a very long time for delivery.... ...Daloon Foods UK Ltd
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Brilliant service helpful staff and a fast delivery.... ...Mrs IA BRUNSKILL
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Products delivered exactly as described and in a timely manner. Great service. Thank you mutin! ... ...Richard Cobley
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Excellent service received, prompt communication throughout order process, would recommend and use again.... ...Mr K J Higgs
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