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You gave extremely helpful and patient advice and moved to fill the order as soon as possible. many thanks... ...Thomas Guy Evans
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The delivery arrived eventually although there were some delays caused by a lack of stock and I was somewhat suprised to get a call on the delivery day from The Plumb Centre asking when I would be in to accept the delivery, I assumed that this item would be delivered by post. The delivery was made a couple of days later and once I had retrieved it from the bottom of our recycling bin I was eventually in a position to fit it.
the fitting of the new hinge to the existing toilet set was complicated somewhat by both the new brackets and the screws being of different sizes to the originals. Due to this I ended up having to use both the existing hinge brackets and the existing screws which annoyed my slightly as I ended up throwing away brand new items that I had just bought. The modificati... ...Chris Jarman
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Excellent service, delivered on time with communication answered immediately. Checked around the product elsewhere, only MyTub has what I needed. Website and communication portal easy to use and understand. Definitely coming back :... ...Benjamin Kirk
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excellent service, happy to recommend to any other buyer... ...H W Gravell
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very good service. very expensive delivery.... ...Stuart morton
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Unit received as described, within time frame stated.... ...Iain Carson
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No problems item as advertised with good delivery times thank you... ...John G Staveley
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Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
... ...Ondemand Plumbing
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Kept informed all the time, correct item delivered on time and a good price. Thank you... ...Gary Grant
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Supplied on time kept informed of orders progress delivered on day we were told good service... ...jack ford plumber0
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