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I am fairly happy with your service but wonder why you CONFIRMED
DELIVERY as 26th September, but it did not arrive until the 27th
Driver had papers with 26th crossed out & replaced with 27th BUT
NOBODY LET ME KNOW!
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Good afternoon,
We are sorry about this.
We had confirmed the original date with the delivering branch but the driver could not physically finish his round, hence delivery the following day. We were not informed about the delay.
Regards
MyTub...
...Mr K. Chapman
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Quality goods exactly as described and prompt efficient service....
...J J PENNINGTON
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Was kept fully informed about the progress of the order, and the re-delivery was organised very efficiently. Could not fault the service in any way. Congratulations....
...David I Hutchison
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Fantastic service, a great help on the phone, and super fast delivery during Covid-19...
...Nucleus
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On time, on budget and to specification, what more can I say. Perfect...
...Paul Curran
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Excellent customer service, good prices and fairly quick. However out of the three towel rails I ordered one was scratched and another leaked. Exchanging was not a problem but obviously we had to pay a plumber to come out again.
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...Emma Ray
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Replacement kit is fine. Damaged kit returned to courier. Thanks....
...Mike Ware
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Well done!....Superb service following a change of parts
Great follow up by all Sales personnel who kept me informed throughout
Would definitely use them again!...
...S Grimsley
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Great Communication, prompt delivery, well packaged hope to do more business with...
...Lee Matthews
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Excellent service, ordered Saturday afternoon and the item arrived on Tuesday morning, well packaged and as described. Great communications throughout. Will definitely use mytub again and recommend to others.
Many thanks...
...MarkT
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