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The delivery arrived eventually although there were some delays caused by a lack of stock and I was somewhat suprised to get a call on the delivery day from The Plumb Centre asking when I would be in to accept the delivery, I assumed that this item would be delivered by post. The delivery was made a couple of days later and once I had retrieved it from the bottom of our recycling bin I was eventually in a position to fit it.
the fitting of the new hinge to the existing toilet set was complicated somewhat by both the new brackets and the screws being of different sizes to the originals. Due to this I ended up having to use both the existing hinge brackets and the existing screws which annoyed my slightly as I ended up throwing away brand new items that I had just bought. The modificati... ...Chris Jarman
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Fantastic communication - so quick - couldnt speak more highly of the service I received. The item took a while to arrive but was not going to mainland UK so probably explains it and I wasnt in a hurry for it anyway. Kept me informed every step of the way. Highly recommend and will you again if I have need to... ...Lesley OByrne
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thank-you order has been complete very please with my tub ltd would recomend too anyone once again thank-you... ...Bryan w Bentley
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Helpful assistant, fast safe delivery, Many Thanks.... ...Mr Graham Farmer
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All fine really, apart from a pretty slow delivery service. 6 days to deliver within the UK is I bit excessive, as Ive had things shipped from Napal in less time.... ...Paul Regan
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Ordering was good but the delivery took 20 days due to carrier probs and poor packaging resulting in damage. All sorted out and communication was good.
Thanks,... ...Stuart Whitfield
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What an amazing service. I ordered two soft close loo seats, I was given a courtesy call to check I’d ordered the correct one. The toilet seats were subsequently dispatched and arrived the next day.
... ...Chris Askew
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No problems. Good service... ...Denis J A Mac Daid
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Wonderfully efficient. Thank you.... ...Mr Robin Hooper - Tar Hinton Farms Ltd
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In reply to your request - we now have thank you all our requirements. It was a prolonged procedure. The units required where not available although they were on your list of products so I had to buy them locally. Each time I asked something else was not available. Your staff were excellent at all times and I cannot blame hem for lack of stock. One more thing and I know it was my fault it is not clear in the graphics that when you order from the page I expected to get the whole unit so when I ordered against the page your people had to inform me that for instance I only got the basin not the pedestal. I felt that as a designer of web pages myself it should have an underline that the facts are that you are not getting as the picture. Easy for you but not for the average layman. Than... ...Terry Wybrow
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