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Dear MyTub
Many thanks for your help. I did contact the manufacturer and I spent a great deal of time on the internet finding possible suppliers.
It appears that the part is definitely unavailable and I am now having to replace the cooker, even although it is still in "reasonable" condition.
I would like to say that your service has been way beyond what I had expected and that you have gone out of your way to be extremely helpful.
It will not be forgotton.
Many thanks.
John H... ...John H
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Excellent Service... ...MHG Heating Ltd
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Good service, item took a while but was kept informed.... ...Tamar aview Aquatic centre
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An easy transaction and first class communication. My Tub had a difficult to find part and delivered with no problems.... ...S Ray
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Excellent price, excellent service. Would highly recommend.... ...David Richardson - Fenwick Ltd
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Great product! Had a minor issue with delivery as the product was out of stock but te customer service team were in contact very quickly over the websites service. Highly recommend.... ...Magid El-Amin
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Absolutely fantastic service.... ...Paul Wilson
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Great item & fast delivery. Shame about pricing it a penny under the free delivery target!... ...Michael Healy
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Product matched expectation. Delivery was inconveniently delayed but service was exceptional.
I was kept well informed and knew mytub were proactively working to sort things out.
I would definitely recommend and use mytub again.... ...Lawrence
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Firstly, my item was very good value. Secondly, MyTubs customer service was excellent - they kept in constant correspondence, letting me know about my order, its progress and keeping me updated about delivery.
Overall, a great customer experience, I would not hesitate to recommend MyTub and the team to anyone.
Thank you. ... ...Kyle Richards
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