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Goods received on time in good condition thanks...
...John Botterill
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A first class service
my order was delivered within 24 hrs of my submission to My Tub
Item was as requested and in good condition- (in fact fitted and functioning !)
Friendly and cheerful delivery person from Bath! 2 miles distant
What more could I ask!
If only the original item(s) sent direct fromTwyfords had been correct and fit for purpose - however that was a very very long and involved stressful "cock up!"- for which I received no apology or feedback
A Nash ...
...ANTHONY NASH
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There was a delay in delivery of our order but we were regularly updated and the new delivery was on time and efficient....
...Linda Howels
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Yes thank you received in one piece. ...
...Mrs C Gilboy - 1-2 Call Drainage
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An excellent , no nonsense service, I got exactlt what I wanted. Thank you
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...Rose Gibson-Ford
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Excellent Service. Goods delivered on Time and was updated continuously....
...Geoffrey B Houghton
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Very quick delivery and well packaged. Thank you...
...Murray Sinclair
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
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...A Randall
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Good products
Good service
However cost of postage and packaging i.e..
Placed in a plastic bag, excessive....
...stephen Lusher
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Great communications and service from all concerned. Easy to navigate through the website to find the parts needed....
...David Parker
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