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Mixer delivered today ahead of schedule which is good. Very pleased will be ordering more from you shortly
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...David Foster
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Really awful delivery. Took well over a month for item to arrive!...
...Watersplash Club LTD
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Excellent service Steve in Sales could not be more helpful....
...Paul Sands
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Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou...
...Robin
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Could not fault the service!...
...Richard CastleSmith
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Kept up to date with progress of sourcing unusual spares and arrived when stated. What more could one ask for....
...Colin Turnage
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Very fast service,competative price on difficult spares to obtain easily.
Very pleased with all aspects of the Company...
...Alan Levett
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An absolutely perfect service and many thanks to the girls who helped sort out my problems.
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...J Hannay
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Overall a good service. I would recommend it to others and use it again.
Website is clear and easy to follow, the different part number was clearly shown as the correct replacement for what I needed.
The part availability request was answered promptly the request for a suitable fitter took a little longer but was still OK.
Delivery time was reasonable, but it did arrive one day early good, but would have been annoying if Id made special arrangements for accepting the delivery.
My only criticism is of the confirmation emails. Some were sent in duplicate, which would have been confusing if Id had several different items on order. And one confirmation of despatch arrived after the part had been delivered and fitted!...
...John Weddell
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I would like to say that MyTub were extremely helpful Laurie with sourcing my spare part. Quick, efficient and polite.
The part arrived very quickly.
Thank you
Neil...
...Neil Stephens
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