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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin...
...Emma Sproat
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Thanks ladies for your prompt help and support, i will definitely use MY TUB again-Have a great Christmas! Pete Irwin....
...PETE IRWIN
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Fast service - all OK - Thanks a lot....
...RAYMOND GLENN NASSEY
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Excellent communcation and help in finding a specialist piece of pipe. Went the extra mile to locate the item -thank you....
...andrew Long
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very pleased .Ordered item .was sent next day .And good communication would use this firm again...
...geoffrey leonard phillips
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Emailed to confirm delivery and came on time - great....
...Mark Brazendale
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Great service, genuine parts and arrived on time. Very friendly staff. Please add images assigned to products on your website as not always we know the part number were looking for.
Thank you....
...Ovidiu Hategan - Speed Facilities Management LTD
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Very happy with the service. The items I bought were reasonably priced and just what I wanted. Your sales people were helpful in finding my nearest outlet with items in stock because I needed them urgently and pickup was very straightforward....
...Eila McGeary
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Lot less hassle than UK Bathrooms.com, better communication, fast delivery, keep up the good work, thanks. ...
...Jay Jeffery
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The order turned out to be more complicated than I thought, but MyTub stuck with it until I had the items I needed. Their communication was excellent throughout, and I am very impressed with the level of service. I will definately use MyTub again....
...Robert Walton
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