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Good comunication but no dilivery on time.
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Dear Sahid
As this item is made to order from the manufacture, there is no stock kept anywhere and we were unfortunately in the hands of the manufacture to give an accurate lead time.
Sorry for the inconvenience.
Regards
MyTub...
...Sahid Nan
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Excellent service...
...basingstoke hospital bnhft
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Received the Item I ordered on time.
Really happy with the service provided.
And specially the really good communication with the customer service...
...Byrdan Ltd Ta Mc Donalds Restaurant
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Excellent service as usual - order delivered promptly, on specified date and by very helpful driver....
...Ms S E Ellis
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I am delighted with the products purchased and the very excellent service received from you.
Many thanks. ...
...Adedapo Olugbile
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Fast, easy ordering and delivery.
AM or PM delivery information is the only thing i could have asked for as an improvement. ...
...Paul
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perfect thanks...
...Frank Lidster - Honeywell
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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti...
...Andrew Thompson
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Fantastic service! great value. Many thanks....
...Theresa Stephenson
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Perfect transaction, communication 1st class, quality item for a good price.
Thank you...
...Deborah Priestley
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more reviews... |
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