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Dear Sirs,
I have had two orders with you, both now delivered. The first one was somewhat delayed and on the second one, over £25 and hence postage free, an attempt was made for me to pick the order up myself or pay extra for a carriage charge due to distribution. I queried this and it was withdrawn and some free tape included with the order. The people I dealt with via email were prompt and polite in their responses.
Kind regards,
Paul Kelly...
...MR P KELLY
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Simple ordering, good service, quick delivery, right parts, will use in the future....
...Jerzy Bryzek Versato Ltd
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Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa...
...David Morris
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Very efficient delivery and notifications of transit. Thanks...
...Nigel Appleby
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Thanks for your prompt service and delivery of spare buffer stops. Excellent service!
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...Carolyn Harrison
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Fantastic communication both via email and direct telephone contact. Products well know brands that are competitively priced. Delivery occurred as arranged. ...
...Colin Haeusler
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Super. Great communication, speedy delivery and value for money. Cant ask for more.
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...Carol Norton
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hi there , no complaints i was very happy with the service i received . i ordered a neautalizer which was on order and would take up to 6 weeks . i think it arrived in 3 to 4 weeks . i was well informed via email of its delivery status and would like to thank all at your branch for doing a great job THANKYOU Steve...
...steve jewell
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couldnt have been easier or better - well done....
...alan thompson
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Delivered on time, no problems using Mytub....
...Dot Yang
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more reviews... |
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