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order completed as stated many thanks...
...jim poulton
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Great service, after wrong part sent it was replaced within 24hrs.
Thank you...
...Nick Mooney
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Very pleased with the products. Was able to put the on my existing gas fire with no problem. I was relieved I could still get replacement coals as my fire is over 10 years old. Slight confusion regarding delivery but this was sorted out quickly. ...
...Lisa Foley
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Great service. Christine is to be commended on good communication and followup to ensure I wasnt charged extra for these items. Well done!...
...Paul Kohn
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Order received now. All good, but cant believe how long it took to arrive. Customer service was excellent though....
...Colin Crow
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Extremely efficient and fast. Would use again....
...Andrew Jackson
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I ordered a replacement coal bed for a Valor highlight fire. Even though the part is obsolete, you managed to get hold of a replacement. We really appreciate the effort in sourcing the part and getting it delivered to us a lot quicker than expected. Thank you and I will keep your web site bookmarked if we need any other parts in the future....
...Andy
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Thank you very much for your excellent service. We have been to Maidenhead and collected the pedestal. Even though the item is not part of your current collection you were able to locate one for us and we are very grateful. very many thanks....
...Susan Powell
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Delivered as advised...
...Andy Reed
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A prompt and efficient service, delivery on time. A good experience, can definitely recommend....
...Alan Richmond
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