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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
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...A Randall
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Very good service and no complaints-thank you....
...Rufus Moore
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Super. Great communication, speedy delivery and value for money. Cant ask for more.
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...Carol Norton
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Although the items were not in stock bummer!, the MyTub ladies did their very best to get them to me as soon as possible. Many thanks ladies!!...
...J J A VAN WEERELD
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Very fast delivery and genuine products....
...c waterman
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Great service. The toilet seat arrived very quickly and provided great customer service. ...
...Lian agnew
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Fantastic service.......rare in this day and age, Thank you...
...Lynda
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Thank you for your very prompt attention to my order and for the immediate refund of postage as I am having the parts delivered to my local agent. A very good and efficient process entirely.
Thank you....
...Jean Hatton
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Handled by order very well, even though had to sourced elsewhere...
...Anthony Reading
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Very helpful, very quick delivery and exactly as described. THank you very much excellent customer service....
...Linda Hodder
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