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The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
... ...John Cooper
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Great service and terrific staff. Thank you so much for getting my order to me in time.... ...Mr Simon Morrell
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VERY GOOD, EASY USE INSTRUCTIONS, ... ...Clive Bradley
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Excellent service. Ordered items lunchtime and they were delivered by personable delivery guy before 9 am the following morning!
Goods as ordered.... ...Rosemarie Bradshaw
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Great service, regular updates nice to keep me informed, will use again if i need parts for anything else.... ...Andrew Georgiou
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Very helpful, would not hesitate to use this company again.
Thank you. ... ...Andrew Thorpe
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Although the product I ordered online seemed to be quite elusive when posted to me, I was kept fully informed about the delays and revised dates.
From my point of view the delays were not a problem and I would certainly use mytub again in the future.... ...Peter Barnes
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A 1st class service. Very competitive prices, goods in stock, excellent delivery and an easy to use website. Highly recommended.
Regards... ...Peter Dodsworth
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Very good service. My only suggestion would be to give some idea of delivery time - even just morning or afternoon would be a help.... ...David Martin
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easy and cheapest way to by boiler parts will use again... ...Alexander E Lawson
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