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Very good service
Easy to follow site, good communication re order status...
...neil l stewart
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Considering the value of my item plus the fact it was of heat resistant glass, I was amazed upon collecting it from Plumb centre how poorly protected it was.
It just had one wrap of bubble wrap around it, my son collected it for me and to him because the glass was intact he signed for it.
But when I unwrapped it one of the fixing lugs was bent and I had to straighten plus the facial chrome has scratch marks on it that show in place.
I had enough hassle trying to find a replacement in the first place and could not face any more to put that right.
Had it been packed between 2 pieces of strong material I could well have received it in good condition. Not very happy.
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...Terry Hobbs
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I was most impressed with the service I received from MyTub. The part for my fire is obsolete but you managed to find it. I phonedand texted on three occasions and the ladies I spoke and received texts from were most helpful.
The only minus is more detail about the delivery service used would be appreciated. ...
...Marion Hazzard
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The central heating valves I have just bought from you were at a very good price and delivered vey quickly.
thanks Brian Townley...
...Brian Townley
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Very efficient ordering system. Arrived within a couple of days.
In my original call the person on the end of the phone helped to locate which branch held the part I needed (you only had one) so I could add this to the comments on the order. I don't have her name but she was very helpful.
For security reasons,I don't usually like ordering on-line so would have preferred to order by phone....
...Pauline Bentley
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Great service typed the wrong postcode and it was spotted and checked item arrived quickly very impressed...
...Steve Dunn
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I ordered spare parts for a gas fire. A problem arose with part of the order, but this was dealt with by the company and I will happily do business with them again. Thank you....
...David Jackson
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Fantastic communication - so quick - couldnt speak more highly of the service I received. The item took a while to arrive but was not going to mainland UK so probably explains it and I wasnt in a hurry for it anyway. Kept me informed every step of the way. Highly recommend and will you again if I have need to...
...Lesley OByrne
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Brilliant service. Very glad that I remembered I had used you before....
...Peter Groves
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Thanks for the e-mails keeping me in touch with my order,and for your quick delivery!
regards,Bill Leathley...
...W.E.LEATHLEY
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