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Cant fault your sevice, excellent online ordering service. Had a query regarding an item I couldnt find online so telephoned support who sorted it in minutes. Delivery very quick. Brilliant ...
...lee moxon
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order recieved. good service....
...Alan Ringer - Ernest Doe And Sons Ltd
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My package arrived safely. Thank you for an excellent customer service. ...
...john smith
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I am very happy with the prompt and efficient service. This is the second time I have used MyTub and I shall be coming back again in the future....
...Geoff Yeates
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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It arrived on the day stated, three was in good order, however the fixing clips and seal were not present. Delivery driver was informed as it came from Wolsey parts center, said he would get one sent out but am still waiting for it. Luckily I was able to use the clips of the existing sink. Very poor....
...Ian Stewart - Stewart Property Services
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havent used your service before im very impressed by your prompt service andand step by step information and the young lady who processed my order will definatly use your company again regards steve green....
...dbs
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excellent allround service, will use you again and recomend to friends....
...Alan Madle
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Product arrived in good condition. Speedy service, exceptional customer service. Easy delivery or pick up. Very happy....
...SUZANNE ENGLISH
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Although delivery took over a month, this was a part for a piece of equipment nearly 20 years old and myTub were one of the few places I found who could supply it, we were kept updated on the delivery schedule and your staff were very helpful when I chased the order. I would use myTub again....
...Businessclean Cambridge Ltd.
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