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Service as described and accurate updates regarding delivery date. Would use again for future requirements good value for money as was the cheapest option for part I required.... ...Jonathan Wilde
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I was very impressed with all aspects of the service we had from My Tub... ...British Gas
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Excellent service again. Good quality items at the right price and I was kept informed about delivery. ... ...Peter Keen
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Parts arrived in perfect order, exactly as requested, Good Job
Cheers... ...Howard Williams
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Received the parts in perfect condition. Although there was a delay, I was kept informed at every stage. Great service!... ...Morag Dobbin
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I was really impressed with the help received from customer services and the excellent next day delivery. Thank You... ... Marie Bullivant
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent... ...Andrew Henderson
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Excellent service. Goods orders easily, delivered very quickly, and kept informed of delivery progress throughout. Would recommend and certainly use Mytub again... ...Craig Turner
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Kept very well informed of order statues and swift delivery. Really pleased ... ...W Tuckey
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Good service. Appreciated calls from delivery driver... ...Barry
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