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Good all round service in terms of website easy to use & better than most, keeping me informed on delivery date I didnt have to go checking order status - you sent me helpful emails, product availability, price, and order turnaround....
...David John Akerman
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Part arrived 4 p.m. on 28.11.11 - fitted and working.
Will use you again if anything else breaks....
...Ian Rae
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My order was delivered quickly and early on the day that was given to me. I had to order an extra item, and this was handled very politely by the staff over the phone. I would recomend Mytub to my friends. ...
...william young
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Excellent service including pre delivery phone call to check part nos.
5 Stars!
Colin
Firecheck Limited...
...Colin Scanlon - Firecheck Ltd
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Kept me informed all the time of progress of order good coms...
...Reg Batcheler
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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin...
...Emma Sproat
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Another great load of customer service from these guys, as I am not there, give yourselves a well deserved pat on the back! My order was so small but this didnt seem to matter, still made me feel like a special customer. If I were a plumber I am not! I would use these guys all of the time. So refreshing that there are companies out there that still go the extra mile to keep customers informed.
Well done and keep it up!...
...Mark Hawkins
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Wanting part for old trianco coal boiler. Not only did you get this part but the price was very reasonable and the delivery was excellent very quick!!!
great company...
...Terry Eagleton
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cant fault your service...
...andy ablett service
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Excellent service. Our shower is now working again. Thank you so much. Not dealt with you before but would highly recommend you to others....
...Karen Millson
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