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Couldn`t believe how quickly the parts arrived, and the right ones! Many thanks,
Steve.... ...Hentervene Holiday Park
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really.... ...Ian Grosvenor
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Correct item delivered on-time,now fitted and service restored.A pleasure dealing with your Company.... ...Vic Worley
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thank you very much for the very good service i recieved, my order came on exact date i was advised and in perfect condition. thank you again... ...Glenda Garcia
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good product very good service would buy from you again... ...Mr J Neave
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all sorted with no problem: helpful additional information from staff
web site worked ok on mobile tablet... ...Mark Owen
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everything fine, slight delay but kept informed at all stages.... ...PHILIP WAINWRIGHT
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I am very pleased with the service I received especially communication was quite personalised and very good and informative. Even though the items were not in stock I still received them promptly. Overall, very happy.... ...William Delaney
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You had the 29 year old Thermostat x 3 that I needed for my old radiators. The price was fine. After a bad start with TNT delivering very inflexible and failed to deliver as requested, an alternative company to deliver was then slotted in very quickly and delivered with no issues. Product fitted no problems and works a treat. Email function on website very useful. I will use MyTub again for sure!! ... ...Mike Aiken
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Order delivered as quoted and on time very good service.
Questions answered quickly. Good price.
Would have liked to know that delivery was a signed for only delivery before order completion, but someone was in to receive delivery so no problem.
Will use again when needed... ...Jonathan Barnbrook
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