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i ordered the wrong item and i was in contact with jeannette she was very patient with me and answered all my emails straight away i am very happy with the service i got and would shop again with this company
Dot... ...dot swarbrick
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Excellent service and delivered on time thank you very much my tub wont hesitate in recommending you... ...A GEORGIOU - burngas
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Quick & easy transaction... ...John Maclean
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Excellent service, many thanks... ...Stuart Coleshill
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Not happy. My original fire was couriered to me yet replacement coals cant be wrapped in bubble wrap and posted. i have to travel to pick them up from a store. How did they arrive to the store - by magic carpet... ...Julie Lloyd
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Great!... ...RainerBaersdorf
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Item received in quick time, us pump replaced and power shower now working correctly. Thank you for the quick service.... ...Chris Herbert - Mr
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A further 8 arrived today, so we have received order in full now thank you very much for excellent service - a pleasure doing business with you.
... ...Rosemary - Trythance Trust
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I had a complaint about the original delivery but this was dealt with efficiently. I particularly liked the way you kept me informed by email on progress and delivery dates. The best service department communication I have ever had.... ...Fred Gray
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Although my order was delayed, there was communication throughout. Customers do not get annoyed because a delivery has been delayed. Most people are reasonable enough to understand that things sometimes happen which are beyond the companys control. What customers find annoying is when the company cannot be bothered to keep them informed.
I was fully informed on progress practically on a daily basis and the item was actually delivered 6 days earlier than estimated. I am happy and particularly impressed with the level of customer service.... ...Miss Aigoro
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more reviews... |
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