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Excellent communication system - my order had quite a number of lines on it so several deliveries.
My only small criticism is with the plumb centre order picking - all small items were just dumped into one big plastic bag, thus a large number of pipe fittings, inserts of various sizes etc all loose together in one bag. When we de-kitted and checked the contents to the delivery note there were a couple of shortages.
Again, comms with yourselves was very good during process. Issue resolved as I just walked up to the plumb centre branch and picked up the shortages.
Otherwise, will certainly recommend mytub in the future and likely use yourselves again.
Best regards,
Pete
... ...Peter Holloway
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It was my first time, buying an item from MyTub. I was very pleased with the efficiency with which the order was handled and the speed with which the item was delivered.... ...Samuel Marsden
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Good communication and prompt delivery. Product as described. Would do business again. ... ...Martin CLARIDGE
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Items listed should state if they are in stock or not.
Also any additional charge for faster delivery.... ...John Burrell
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Order process very straightforward.
The two heater elements were dispatched rapidly and safely received. Could not have been better.... ...Ben Cole
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Good price, delivery longer than expected (item not in stock) but I was kept well informed of progress and actual delivery happened in line with forecast. Will be back...... ...Mark Lancy
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Placing the order was simple enough and the item was well priced.
What I found most disappointing though, was the absolutely crap service provided by your designated supplier and the fact it took three attempts to get it delivered, in this case, Plumb Centre, Poole.
As a result and given that you are not supplying direct, its somewhat doubtful that Id use your services again.... ...Mr. M. Hedger
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I can only say good things about my purchase from MY TUB. the quality
of customer service was very good. I thought we had a problem with my purchase, but Christine resolved that very quickly. the item I purchased was a top quality item at a very fair price with delivery included, excellent. I would recommend MY TUB unreservedly. ... ...edwin corrance
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Service was very good. Communication regarding postage fees was efficient enabling our company to receive the products in good time.... ...Jackie Wright - John Thompson
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slow delivery, moderate price, not over impressed.... ...mike trask
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more reviews... |
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