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I could not get the exact part from the Manufacturer anymore, My Tub found it and at a reasonable price. ... ...David Williams
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Service has been very good, and there was someone on the end of the phone for advice about the items I wanted to buy. One small item missing from the delivered order arrived the next day with no fuss. Website was straightforward with information about items so could check everything was exactly what I wanted and Mytub very responsive to emails sent from their www asking for delivery information. ... ...Chris Flack
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Website easy to use, item arrived in good order and item was delivered on the date advised at time of ordering and was well packaged.... ...Linda
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Great company. Very helpful from start to finish.... ...Lee Oates
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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio... ...David Pawson
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Hi,
Product arrived when advised. Communication was good and item was as described.
Wish it was available in white though ...
Thanks... ...Anthony Hill
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Excellent service, email communication of order status is first class, will make this site my first point of call for all of my plumbing requirements, thank you.... ...David Birch
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All stuff ordered arrived as agreed. Successfully fitted. All working. My only constructive comment would be the time that it took to arrive. I am sure that there are good reasons for the elapsed time and I am happy to have waited because he price was good value. However, I did have to flush the toilet with a bucket while waiting. If I had realised what the wait time would be, I might have paid you or someone else more to get the item quicker. I dont remember the delivery time being made clear before paying.... ...John Charles Levett
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Steve was very helpful and went the extra yard to comply with my order.
Thanks Steve... ...Brian Wilkinson
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order received at 0815 Friday 220113 thank you ... ...mr peter cappellini
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more reviews... |
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