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Simple ordering process , delivery on time, goods as ordered
Fast simple process, happy customer...
...Stephen Plant
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Excellent service, kept updated with regular emails. Product as described & well packaged to avoid damage. ...
...Rachel Littlejohn
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First time we have used this company found there customer services to be extremely good my contact was Samantha and any questions I had were dealt with immediately and full answers given, will definitely deal with them again, speedy and excellent customer service.
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Jim McCarron
Plant manager ...
...Jim McCarron - Nichol McKay Ltd
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I have recently received this order exactly on the day predicted - about 10 days after ordering, as warned.
It was a Vaillant VR61 mixer module. This communicates with the boiler eBUS and allows control of the domestic hot water valve at a high temp if required, and of TWO central heating zone valves. It replaced in my case a VR65 which will only do ONE central heating zone valve. This was unused though I had opened it to look at, but Mytub agreed to take it back with a 15% handling charge deduction if I packed it up in original packing. Very good of them, I thought.
The equipment itself is German and as with many Vaillant controls the instructions are a somewhat opaque translation! However I shall master them!! With the VRC430 weather compensating device, the system is said to be hig...
...Dr Iain McQueen
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Again a brilliant service delivered on time kept informed throughout...
...Peter Russell
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I was very happy with the items and found the customer service to be too a very high standard.
I would use this company again when required. ...
...Jeremy Curtis
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HAD TO WAIT NEARLY TWO WEEKS FOR THE ORDERBUT OTHERWISE NO PROBLEMS...
...michael john smith
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Very pleased with the products. Was able to put the on my existing gas fire with no problem. I was relieved I could still get replacement coals as my fire is over 10 years old. Slight confusion regarding delivery but this was sorted out quickly. ...
...Lisa Foley
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excellent service...
...John Lamb - Llewellyns
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Initial order got lost, but staff were efficient in sourcing more parts and sending them to me. Very pleased with service....
...Anthony Drake
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