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Deborah , in the office was excellent and very responsive to the delivery failure. You were let down by your supplier , however it would not put me off using you again . Good Customer service overall. thanks... ...Pike Martin
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Easy to order on website, however the statement on the website regarding free delivery on orders over £35 is misleading our order was over £50 but as it was not a stock item it cost £15 delivery. Not impressed.
Order arrived within 48 hrs after order, tin damaged but it didnt affect product.... ...David Williams
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Very quick delivery once notified that the item had been sent. Seals exactly as described, easy to cut to size and fit perfectly. The only drawback was the wait between placing the order and it being despatched.... ...Allan Wragg
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small problem over the product description but was sorted out quickly
good service ... ...mark whittam - climate control support limited
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I ordered a replacement coal bed for a Valor highlight fire. Even though the part is obsolete, you managed to get hold of a replacement. We really appreciate the effort in sourcing the part and getting it delivered to us a lot quicker than expected. Thank you and I will keep your web site bookmarked if we need any other parts in the future.... ...Andy
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Extremely efficient and fast. Would use again.... ...Andrew Jackson
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Very quick delivery product as described ... ...Joanne Barak
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Goods received today all in good order.
Excellent service thank you
Alan Dungworth... ...Alan George Dungworth
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Simple, quick and a good price plus couldnt find the goods elsewhere. Thank you... ...David Iszchak
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Excellent service with good communication about delivery date. Will deal with again happily ... ...David Lucken
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