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Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou... ...Clarry Marriott
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Good service, prompt delivery, great price. Website easy to use. Recommend.... ...A H Crawford
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Very good choice of products, at competitive prices, and a relatively easy-to-use website. It would be helpful if stock availability, and lead-times, were displayed in real time for all products on the website, rather than having to make an availability inquiry.
Other than that, very satisfied with your service!... ...Mrs M P Cudworth
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The part I was after was very hard to find but MyTub had two of them in stock. Great response from sales team and the product was delivered ahead of the scheduled time.
... ...Chaten Parmar
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Excellent service from start to finish. When I phoned with an initial query it was dealt with very promptly and I was kept informed of the delivery date throughout the whole process. Delivery arrived exactly when I was told it would. Thank you very much.... ...Frances Hall
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Thank you for your excellent service - I will definitely use you again and recommend you to family & friends ! ... ...Andrea Burns
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Usual accurate updates and speedy delivery. Cant realy ask for more.... ...Colin Turnage
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Order arrived promptly as promised thanks for great service... ...Alan willis
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Excellent service throughout with good communication re delivery. Correct product delivered promptly within two days of order. ... ...David Standing
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First time i have used my tub,very happy.I was kept informed of order statues,order arrive in good time.Very good service... ...aci worldwide EMEA ltd
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more reviews... |
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