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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin...
...Emma Sproat
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I have found the service very efficient. I searched everywhere for this product and you were the only place to have it in stock. The ability to be able to check on your website about a specific item was really useful and I received a prompt reply. Delivery was quick although a bit expensive. I would throughly recommend your website to friends and family. ...
...Amanda Golley - Mrs
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good service and communication...
...lee palmer
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First class service and a very speedy delivery with a quality part. Highly recommended...
...sean kennedy electrical sevices
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Good service in ordering and delivery
Thanks...
...A Canning - ADC Joinery Dungiven
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I was very impressed with the service you provided. I initially phoned for information and received very helpful advice, and was able to order the goods online and arrange local delivery at no extra cost. This is almost unheard of with online shopping, so thank you very much. I will definitely come back again. ...
...Roger Finbow
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thank you very quick and proffesional perfect service and contact...
...k
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Best price I could find for what I wanted, very efficient and prompt delivery by cheerful driver, very pleased...
...Roy Beeley
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just thought it would of arrived quicker , i chose this company because it was in the next county, the postage and package was over priced for the time it took to arrive
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...barbara dyball
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Excellent service from start to finish! Communication all the way through!Would certainly use again if needed !...
...Debbie Parr
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more reviews... |
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