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I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub... ...ELCCH
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We duly received a package with good condition.
Thanks.... ...Ataru Onuma
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Good communications during order process goods arrived at stated time overall good service.... ...Neil Keeler
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Fantastic service fast delivery ... ...kathleen davison
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Thanks Sophie
Brilliant service. I will use your company again. ... ... J E Hubbard
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Spot on sevice ... ...Paul Harewood
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Disappointing delivery. After having had the delivery date altered, the date was finally confirmed but it was not delivered. Christine went out of her way to resolve the problem and keep me informed about the progress, which I appreciate. In the end, and with Christines help, I had to go to the carrier and collect the order. Not ideal I would say, and it seems like your carrier let you down. Other than that I was satisfied with the process.... ...C CUTLER
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Product was as ordered delivery very prompt but packaging excessive which results in very exspensive postage cost for very tiny object... ...robert sexton
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After a small delay in sorting out the bank details your service was impeccable.
Delivery was on the days that were stated.
Yes, I WAS impressed and WILL be using your store again.
Thank you from Clive Bennett. ... ...Clive Bennett Home Maintainance
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Smooth and easy. Correct item dispatched. Swift delivery. Excellent company and service. I will come back to you guys when needed. Thank you.... ...Octavian Galla
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more reviews... |
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