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Very quick and efficient service. It was great having email updates letting me know when the package was sent and the expected delivery day. A much better experience than my local plumbing centre where the customer service is dismal. Thank you. Well be back if we ever need anything else....
...Mrs G G Murden
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Parts & spares excellent range. Delivery options need to be tightned up. Had to chase part which had been delivered to depot but not delivered to me. A new order had to be made. For the customer advise them how it will be delivered, post ,local depot, direct from supplier and estemated day of delivery. This I think would be a way to improve your service....
...Anthony Jones
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Thank you. I had got my order but you dispatched it with one day delay! ...
...Ryszard Wojcicki - RW Building and Maintenance
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Goods received OK, thanks. Slightly surprised that they were loose in an open-top box. E-mail updates received from you kept me informed, but would be more useful if your notes were in reverse chronological order - with the more recent comments at the top of the e-mail rather than at the bottom.
PFN.
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Dear Paul
Thanks for your input we are looking into the notes order on the emails.
As we use our own distribution system for deliveries there is no need for excessive packing as the items come from the shelf to the van then to your door, all treaded with great care.
Regards
Steve Marshall
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...Paul Newton
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Great Communication, prompt delivery, well packaged hope to do more business with...
...Lee Matthews
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Very pleased with your service . Quick delivery.
thanks
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...Steve Zajac
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Good products and prices with very polite and helpful staff.
Thanks,
George Simpson...
...George W Simpson
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More than happy with the service provided & appreciated the updated e-mails advising the status of my delivery....
...Colin Peacock
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Excellent service, order delivered on promised date.
Well done....
...Mr. Brian Helyar
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Item received in quick time, us pump replaced and power shower now working correctly. Thank you for the quick service....
...Chris Herbert - Mr
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