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Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned.... ...Tracy Reinmiller
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the worst delivery service I have ever come across it took you six week s then you broke one and then i had to wait another two weeks
would never use you again ... ...mark leppard
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Part arrived OK, Thanks... ...P Brereton
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I could ask for no more !
Thank you... ...MIKE DEVAS
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Goods arrived on time and job now done! Many thanks Roy.... ...R.Kane
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Excellent service. Found an item I had given up on getting from elsewhere. FANTASTIC
... ...Wignall
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Excellent service with very helpful staff... ...Melvin Hubbard
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Placing the order was simple enough and the item was well priced.
What I found most disappointing though, was the absolutely crap service provided by your designated supplier and the fact it took three attempts to get it delivered, in this case, Plumb Centre, Poole.
As a result and given that you are not supplying direct, its somewhat doubtful that Id use your services again.... ...Mr. M. Hedger
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Very professional service and fast delivery, although I missed the first one. Item was very securely packed. The price was unbeatable online. Thank you.... ...Dominique Saliceti
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I was very impressed with all aspects of the service we had from My Tub... ...British Gas
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