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Product received and I appreciated the regular email updates on when it would be delivered and it was delivered when you said it would. Great service.... ...Perrys
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.... ...Conor Donnelly
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Thank you
Please do not send anymore emails... ...John McMullen
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Good communications, keft informed of order status. Delivered on time.
Thanks... ...David Gunn - Truma UK
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Thank you I received my order in double quick time a very professional service and Im sure I will be using you again..... ...tony cadwallader
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Excellent service throughout, no hesitation to recommend to others... ...Stephen Lumb
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THE SERVICE I RECEIVED WAS EXCELLENT AND THE WEBSITE ENABLED ME TO FIND THE PRODUCT THAT I WAS LOOKING FOR.
DELIVERY WAS FAST AND EFFICENT AND I WOULD DEFINATELY USE THIS COMPANY AGAIN FOR FURTHER PURCHASES
... ...Mr Ian Swabey
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The delivery of the product was severely delayed, but through no fault of your own. I must praise your customer service for keeping me updated throughout the delay with regular e-mails. Thank you. On receipt, the product was fine and is now installed.... ...R J Marsh
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Great Support.
Only wish I hadnt needed it.... ...A Randall
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Barring some slight confusion over a late item which turned out to be delivered on time ! my experience was very positive. Everything arrived when I needed it in the end, and the prices were very reasonable. My one criticism is that some of the pictures on the website are misleading, as they either show the wrong item or additional items which are not in fact included.... ...Dr Alexander Morrison
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more reviews... |
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