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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin...
...Emma Sproat
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Very good service. I shall use mytub again....
...Michael Williams
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This the best price and delivery cost I could find for the product. The website was easy to use and the communication was excellent. It was delivered really quickly on the day confirmed by email....
...Sandra Martin
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Received my order very quickly. Was kept well informed of the process... Very satisfied with service....
...C Clark
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Many thanks for keeping me updated about the delivery date for my order. The item has now been installed and is working OK. ...
...David Mundy
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Quality products at unbeatable prices, great people to deal with and free delivery to Inverness!...
...Gerry Beard
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Order very easy. Item received fast and on time. Thank you...
...Mrs L M Parker
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Thank you, for your super fast and great service. ...
...Inayat Khan
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Excellent Service - Excellent communication. Very helpful staff who responded to all my queries satisfactorily and promptly despatched the order for me after I had placed it online. Most impressive customer service - well done. Also found my tub to have the best price for my part. :...
...Milan Vadera
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I was really impressed with the help received from customer services and the excellent next day delivery. Thank You...
... Marie Bullivant
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