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Certainly prices for the Mira spares I required to stop my shower dripping were the best on the web (though not by that much), however what a slow delivery service! Why 10 days for small items? In the end I went elsewhere and had the shower repaired and drip free before the order arrived.... ...MR IAN McK MILLER
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great service,quick delivery,recommend to anyone... ...andrew lewis
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really.... ...Ian Grosvenor
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Excellent service. 1st class communication with quick responses. Will definitely recommend this company to people. ... ...Steve Buckley - S Buckley
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Pleased with prices but delivery should be free for all items if you're ordering over £25, not just random parts. Also, delivery estimate should be available before you buy,... ...Chris
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Great service - right product turned up when promised despite the snowy conditions. Thank you.... ...Jenny Beard
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The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
... ...John Cooper
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Thank you for great service, I am delighted with the product.
The communication was great and easy to to business
I have reviewed on trustpilot ... ...Stephen West
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part arrived today. excellent speedy service. would use your company again. thanks alot... ...steve glover
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Excellent service, well packaged and as described. Great communications throughout. Will definitely use mytub again and recommend to others.
Many thanks... ...Robert Dunderdale
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