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We ordered three aeration tubes for our gas fire. When they arrived one of them was damaged so we contacted the supplier to explain. Within a very short time we were contacted by Steve who apologised and said that a replacement would be with us the following day which happened right on schedule. We have no complaints. Excellent service and customer care - well done!... ...Alex Docherty
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Our Rada shower tap arrived today May 11th, three days later than predicted and 27 days following our order which was placed on April 14th. The produce is excellent but the delivery time was excessive and, if this is normal, should be indicated beside the illustration on your website. All communications about this have been prompt and courteous - thanks for that.... ...Rick Boelens
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Thank You for sending the fuel filter i orderd from you.
Amazed at your responce.
Many Thanks. Alan Garforth.... ...alan garforth carpets
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My Tub experienced difficulties in sourcing one item on my order although it was advertised as being stocked on their website. However, I was kept informed at all times of progress in tracking it down and, where estimated times for fulfilment of the order were exceeded, an explanation and revised eta was always forthcoming unprompted. Excellent communications meant that this is a firm I would deal with again without hesitation... ...Jonathan Mosse Renovations
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Pump turned up on time fitted and hot water now on, many thanks! Mick Frampton... ...Michael Frampton - Tri Management Ltd
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Brilliant service. Was as described. Had a piece missing though but a quick call to customer care solved that. Easy to fit too... ...Shaun Wray
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The entire purchasing process was hassle free and I could monitor progress. Excellent service and good price!... ...Laurance Knight
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Great service. Delivered on time. Email enquiry replied to immediately. Would use this company again.... ...LESLEY - WEBSTER
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Very pleased with the service and the way I was kept informed at all times. Can highly recommend. Thank You.... ...Eric Agar
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Order arrived on time as promised. Thanks, good service.... ...Neil Westwell
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