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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio...
...David Pawson
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The goods ordered arrived well within the estimated delivery time and the service was very professional. It was also reassuring to be able to speak to someone who actually understood what I was ordering.
Overall I was very satisfied with the service from Mytub and would not hesitate to recommend this company.
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...Graham Ward
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Received replacement gas fire coals on day expected. First class service. Thank you....
...Ann Vickery
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Good service, prompt delivery, great price. Website easy to use. Recommend....
...A H Crawford
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Very happy with the whole process. Many thanks....
...Paul Hillman
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Ordered, paid for and delivered quickly and painlessly. Thank you....
...Jim Dunlop
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The order came in sooner than promised so we were pleased with the service...
...Oxford Instruments Plasma Technology
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Thank you - bath waste received on specified day, communication about delivery was good and free delivery is always a bonus !...
...Claire Greengrass
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Very happy with the product and delivery thankyou...
...Linda Black
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Dealing with mytub was quite easy and although the part I required was out of stock they kept me informed on proposed delivery dates....
...Nicholas Sims
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more reviews... |
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