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Although there was a delay in your obtaining the items I ordered, I was kept advised of progress with the order and it was delivered on the day promised once you had sourced the components.
Perhaps when there is going to be such a delay in this case 16 October to 11 November it might be fairer not to collect payment until nearer the known delivery date.
Overall I have found your service to be a good standard.... ...David Beck
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Great product, easy purchase.
Only neg, I stated for parcel to be left behind my bins on drive, message was not passed on, so I had to ring and request it for next day delivery.... ...Sascha Birch - B. Interiors
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Many thanks for keeping me updated about the delivery date for my order. The item has now been installed and is working OK. ... ...David Mundy
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everything fine, pleasure to do business with MyTub! thanks.... ...John
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Very pleased with the service, price and quick delivery.... ...Jessica Cobban
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all spot on many thanks... ...keith readhead
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Wanting part for old trianco coal boiler. Not only did you get this part but the price was very reasonable and the delivery was excellent very quick!!!
great company... ...Terry Eagleton
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The services and shopping experience with MyTub from ordering to
delivery were 1st class... ...ian boyd
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Arrived in excellent time with very good communication. Delivery charge was expensive for such a small item.... ...Mr Clifford Hart
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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio... ...David Pawson
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more reviews... |
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