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Although, the unit was unavailable at the time, and the delay was a number of weeks, once informed of the scheduled date, the date was stuck to, and I dealt with well informed staff, and keen to "find out" rather than "fob off" attitude, and they were happy to help. Arrived in decent packaging and kept informed over automated e mails as well as brain behind email when requested for information. Good to deal with.... ...Phillip James
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My radiator was due for delivery on the 30th, which it did not make. I was informed it would arrive the next day, which it did. In this instance the item had a long lead time for delivery which I accepted, maybe it would have been possible to inform me a two or three days before its new delivery date rather than the day before.... ...Alan Nicholson
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fast good service.thanks.... ...jeremy riley
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Really good service. Delivered what was ordered. The only surprise, pleasant, was that it was delivered one day early!... ...Alan Marriott
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Very prompt service- definitely use again .... ...syed mannan
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Very smooth professional service - if the need arises I will definitely be using this site again.
Nice site - keep it up.... ...Graham Woods
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Excellent service. Was updated by e-mail regularly re delivery. When I contacted My Tub by phone the customer advisor was very helpful.
... ...john smye
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Good experience and very good personal service from Rachel re delivery date which was given as 12th and she has managed it for 8th, however many sites offer next day delivery and I would probably in future shop elsewhere as the wait is quite long and we need product now.... ...Linda Morgan
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Good price, long wait for goods. Updated often why the goods were delayed.... ...David McColl
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Kept me fully updated with the progress of both my recent small orders, and offered prompt and very helpful advice when I made my frequent queries!
Thoroughly recommend them!... ...Colin
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