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Excellent service, pleasure to deal with. Defeated by manufacturers problems but only after exhausting all avenues. ...
...Ian Smith
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Item deliverd quickly. Totally happy with it....
...Jack Wong
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Great Service, Good Communication, Thanks...
...colin ryan
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Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned....
...Tracy Reinmiller
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Thanks to you all for supplying the item that Robinson Willey told me was unobtainable, promptly. This will enable me to safely use my obsolete gas fire for many more years to come. Thanks again for promptly replacing the first item which was supplied damaged. Please can i suggest that as the item needed to be inspected for suitability, damage, and collected from your local supplier, by myself, due to its fragile nature, that it is supplied in packaging that can be easily opened and resecured to facilitate this. After inspection, the salesman was unable to repackage the item in its original box, and had to provide a different cardboard box....
...ALAN RUSH
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Service was very good
and I was kept informed of delivery updates.
Though I think they where let down by
there suppliers ...
...Ronald Shore-Marston
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Thank you for your quick response.
Look forward to doing business going forward !...
...Cargill Meats Europe - Cargill Hatchery
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Spot on,fast, efficient service very helpful.
I found the part on the website they checked it was actually in stock and it was delivered.
Thank you regards Paul ...
...Paul Harewood
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everything fine, pleasure to do business with MyTub! thanks....
...John
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As always, excellent service and prices....
...John Cruickshank
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more reviews... |
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