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Everything was very proffessional and as expected. Thanks...
...Colin Brocklebank
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Initial order got lost, but staff were efficient in sourcing more parts and sending them to me. Very pleased with service....
...Anthony Drake
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Excellent service. Quickly acknowledged & dispatched the order. Would definiitely use the service again....
...Mrs Alison Chaddock
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
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...A Randall
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You had the exact part for an old model fire which was great, and from order to delivery was only a few days. Again, well done. The only thing that I struggled with, was the option of collecting from an outlet, of which I think were 755 places. I couldnt find the locations anywhere. Perhaps for trade only All in all great service and would use you again ...
...John Greig
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Excellent service. Our order was very well packaged and the delivery was super quick. Will definitely use again....
...Terry Brook - T B COURIER SERVICES
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The man came he placed my bath in garage for me just waiting for my builder to finish my bath room and shower room the I get the bit installed good service many thanks alan...
...Alan Wing
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excellent, delivery was on time for an item that could not be found anywhere, your prices are quite reasonable and the update on your order service is accurate. thank you. ...
...Saif Ahmed
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Efficient and friendly service from the customer services team. Made a hard job very easy as my toilet seat was not standard size.
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...Kath Hall
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Very good service...
...Edna Fullbrook
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