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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent... ...Andrew Henderson
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PERFECT,EASY TO DEAL WITH ,PRICE SPOT ON,DELIVERY SUPERFAST.
THANKS SO MUCH ... ...dave sorsby
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The service and communication was absolutely top notch. Very helpful staff and would definately use again.... ...M A Khan
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First Class Service.
Delivered on time.
Kept informed of order status.... ...John
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Excellent service - excellent price - highly recommended!... ...Malcolm Andrew
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Excellent price and great service. Many thanks.... ...Steve Trutch
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Good service and good communication from start to finish. I have to admit that I was sceptical that the company would refund the delivery charge if I collected the item myself from a nearby plumbing supplier. But they did on the day I picked it up. So am very pleased with the service and highly recommend MyTub.... ...Ged Mead
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Order received and delivered as quoted. Very Good service and thanks.... ...Oxford Instruments Ltd
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Excellent service. Fair price and p&p... ...SIMON ZAMMIT - A.G.P. SYSTEMS LTD
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What can I say, I got what I ordered in good time. Many Thanks.... ...Mr Dean Woodward
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more reviews... |
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