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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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Arrived as specified, in good condition, on time. I was kept informed of progress of order throughout process. Perfect....
...Jack Riggs
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Product arrived as predicted and in order. Many thanks...
...Stewart J Muir
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I was looking for an old fashioned brass bib tap without a threaded spout. Never thought I was going to locate one. Eventually found a part number for one and searched on line. Mytub was up there on the few sites providing results, went to their site, bought it and it arrived exactly when Mytub said it would. Its now fitted and weve just had a cup of tea with the water from it. Job done! Thanks Mytub. Ill definitely be using you again....
...Chris Mitchell
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It has been a pleasure to order with Mytub. Delivery was very good...
...C S Building and Design
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Arrived as ordered on the day advised. Very good service and excellent communication throughout....
...Gwen Bayne
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Excellent service from ordering to delivery. Well done...
...Terence Gill
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Very pleased with the service thanks...
...D Brockley
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asking for the delivery date...
...Kunlasatri Phannasut
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very good customer service !...
...Marta - J and Z Construction Ltd
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