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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.... ...Jo Martin
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Kept up to date with progress of order throughout and very competitive price plus great service.... ...Richard Forder
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order delivered correctly and promptly. Thanks... ...Anthony Harris
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Very good service, all arrived ok.... ...Terry D
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I was disappointed that you didnt have the toilet seats that I ordered but the alternatives you found for me are excellent. With all the different styles and shapes of toilets it is really hard for the ordinary person to go into a shop and pick one of the shelf and be sure that it will fit properly. These ones are perfect and are of outstanding quality.
Thank you ... ...Mrs C Farrow
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Amazingly quick service and good prices!... ...Brian Buxton - Leading Light
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Brilliant service, easy to use website and very fast delivery. The product I bought was supplied by the Plumb Centre who could not help me - I got all the help I needed from My Tub and it was cheaper! Many thanks.
... ...Helen
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Quality products at unbeatable prices, great people to deal with and free delivery to Inverness!... ...Gerry Beard
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The shower screen I ordered arrived promptly and is great! It is everything it said it was in the online description and was easy to fit and adjust.
I think it is excellent value for money. ... ...Mrs Susan Arnold
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Excellent service - very quick delivery, & parts just right. Thanks very much!... ...Simon Whiting
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more reviews... |
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