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Excellent service, communication was very good items delivered on time promised, with competitive prices would gladly recommend and use again. Many thanks Mr Illstone ... ...Michael Illstone
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We were pleased with your prompt and excellent service. Will have no hesitation in using you again.... ...Alfonso Giaquinto
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Got the product I wanted at the best price I could find. Slight mix up on delivery date and pedestal came later but sorted out OK and very good customer service. Would give 4 out of 5 given mix up but 5 out of 5 if it were not for that. Would definitly reccommend and go back if I need anything in future.... ...Mr P Mooney
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.... ...Jo Martin
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Efficient service and fast delivery - Thank you.... ...Robert Gardner
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Very good website, good customer service when I had a question, excellent if the seat turns up in the next 5 days!... ...NA
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Quick delivery, Excellent quality. Would use again.... ...Polly Ryan
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I ordered a toilet cistern which arrived promptly but I had selected the wrong item. When I called for help to get the right item, Steve was extremely helpful and patient in getting me the correct one. Many thanks!... ...Colin Payne
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Excellent service and great value. I was able to phone to confirm stock availability and delivery dates. Would highly recommend ... ...Dermot Heron
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I was very impressed with the service you provided. I initially phoned for information and received very helpful advice, and was able to order the goods online and arrange local delivery at no extra cost. This is almost unheard of with online shopping, so thank you very much. I will definitely come back again. ... ...Roger Finbow
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