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Incorrect picture shown against product, resulting in having to phone mytub to confirm correct item would be sent. Helpful sales advisor confirmed picture was incorrect, but right product would be sent. Website was updated and now shows correct picture for product. Items delivered. Would use mytub again....
...Trevor Handley
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Item received on the specified date. Now installed and operating. Cannot fault the service. Many thanks....
...BRIAN CHAPPELL
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Good service even when parts are hard to get , kept me informed thank you !...
...steve westley - westleyhire ltd
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Received exactly what I ordered. Description Was accurate. Prompt delivery.
Will use MyTUB again...
...Michael Leonard
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Excellent personal service with regular communication.
Really impressed by the trouble the team went to for my small order....
...carol barbero
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thanks very much arrived in good time now we have a hot shower :O))))
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...Alison Digby
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The service was overall good.
Nevertheless the delivery charges should be made clearer as no explanation is made that items could be delivered separatly and different charges can apply.
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...vera
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Took some time to get the product but this turned out not to be the fault of My Tub. This item is now out of manufacture but they still managed to find one so well done My Tub. Once it was located and in stock they gave me a delivery date and kept to it.
No complaints on any level of system, product or service.
Walter Anderson...
...walter anderson
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Hi let me say that My Tub and a first class service. My fire part which I ordered was no longer available. My Tub e-mail as they had found a replacement part. I phoned the customer service to have the replacement part this part was actually cheaper than the original one. I got the part the next day plus a refund of the difference in price Thanks again My Tub...
...Ian Bramhall
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Excellent service - order correct and on time.
Thank you...
...Opus Property Services Ltd
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