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Delivery was slower than I expected but I was kept informed about progress and it arrived on the day that was promised. Overall happy!...
...Dave
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Great service provided! and changed my order which i made a mistake on, without any problems! Thank you very much!...
...PHILIP WILKINSON
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Good service. Faster to send the order with DHL to Iceland...
...Agnar Árnason
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent...
...Andrew Henderson
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Outstanding service: I was kept fully informed on the delivery of my product and my queries were dealt with efficiently and quickly....
...Mrs E Andrews
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Unfortunately, the CD valve of the Tristan 06732COMPL thermostatic cartridge was found broken when it was delivered.
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Hello
Sorry for the inconvenience, I understand this was immediately resolved with a replacement.
Regards
MyTub...
...Xiaobao CHEN
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Excellent - the only company to think laterally enough to find me a replacement for my obsolete airflue duct. Thanks! ...
...John Hinks
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Good service from start to delivery. Helpful people and information at all times.
Many thanks. Allan, fpmservices....
...FPM Services
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As stated below retail prices delivered to our door thus saving the railway nearly a fiver on our simple small order. Will use again....
...Romney Hythe
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I used your check stock feature which varied you had my sink in stock before I placed an order. This gave me confidence that I wasnt going to be left waiting once Id placed the order.
Once the order was placed the communication on my delivery was very good and my purchase arrived promptly.
Price and service are first rate....
...Anthony Downs
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