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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance....
...Jo Martin
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excellent service, thanks for the prompt delivery...
...john kennard
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Good service arrived earlyer than I expected...
...Julie Kemp
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Great service, good communication, good quality products, reliable delivery & good pricing. Faultless....
...Ondemand Plumbing
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Fast, affordable! Much, much better then corresponding italian competitors!
Has been a plesure be your customer...
...Mauro Squaiella
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Despite several delays from the manufacturer i was kept informed of progress and received the goods on the day stated. The item ordered was good value for money and i would certainly use mytub again. ...
...John Cheetham
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Excellent service with good communication throughout....
...Stephen Webster
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First experience of MyTub - excellent service, wont hesitate to use again and anticipate doing so soon...
Many thanks.
Ross Williams...
...Ross Williams
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The item I ordered was finally delivered after a substantial wait.
However, Mytub were good at communicating and I would definitely use them again....
...Mark Day
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Thank you for your excellent service both in response to my query answered almost immediately and delivery on the day arranged.
Keep up the good work....
...Brian Townsend
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