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Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
Thank you...
...Mrs Catherine Dobson
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Thanks so much to MyTub for sourcing the coals for my gas fire these were very difficult to find and ensuring delivery by the date I needed. Very helpful customer service staff. Highly recommended....
...Zara Hazzard
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Very impressed with the level of service, will definitely use again...
...Ian Brooks
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Arrived next day - excellent service from Tyne & Wear to Exeter! Item as expected, properly packed. Helpful communication throughout. Many thanks!...
...Robert Gilmurray
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ordering was effortless.
I particularly liked the option of incuding a message with my order, which let me ask for dispatch to be delayed till I got back from hols....
...David Dow Smith
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prompt delivery, good service with regular updates. 5 star...
...joseph offia
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excellent service, kept me well informed throughout. Product exactly what I required for the job. Would use My Tub again. Thanks You.
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...Martin Fagan
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Very quick delivery.
I like the fact I was able to track the consignment on the courier site....
...chris meiklejohn
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Fast delivery. Very happy with item...
...JULIAN KING
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A good experience thanks, a speedy delivery at a good price. I was suprised that the item was delivered by Plumb Centre, but if that is the way your network works, then thats fine.
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...Michael Ford
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