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Smooth and easy. Correct item dispatched. Swift delivery. Excellent company and service. I will come back to you guys when needed. Thank you.... ...Octavian Galla
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Thanks to you all for supplying the item that Robinson Willey told me was unobtainable, promptly. This will enable me to safely use my obsolete gas fire for many more years to come. Thanks again for promptly replacing the first item which was supplied damaged. Please can i suggest that as the item needed to be inspected for suitability, damage, and collected from your local supplier, by myself, due to its fragile nature, that it is supplied in packaging that can be easily opened and resecured to facilitate this. After inspection, the salesman was unable to repackage the item in its original box, and had to provide a different cardboard box.... ...ALAN RUSH
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Order was not delivered on the day specified in the order update e-mail which was very inconvenient as someone had to wait in all day. However when we raised this issue we did receive a quick response and the sink arrived the next day. The sink is great and as described although we were a little surprised that it arrived with no protective packaging. In this instance the sink wasnt damaged but it would be very easy for a sink like this to be damaged in transit without any protective packaging.
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Dear Tim
We are sorry for the inconvenience and are looking into why this occurred. As we do not use couriers to deliver pottery the delivery team who are used to delivering sanitary ware are simply picking off the shelf, putting on the van then droppi... ...Tim Amery Limited
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Very helpful staff, quick delivery. Would certainly use them again.
Thank you.... ...Nicholas Hughes
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Thanks for all your help
One small thing bit of a gap between order and delivery even tho we paid for deleivery
Thanks again... ...South East Maintenance Solutions
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We ordered a product from MyTub which was acknowledged immediately. Later the same day we had a message saying it had been dispatched via TNT. When after 4 or 5 days the parcel hadnt arrived. I contacted MyTub, who immediately acknowledged receipt of my email, then later that day replied that TNT had lost the item and they were dispatching another parcel that day. This arrived on the day they had promised. Their service was excellent and I would have no hesitation in using them again, or recommending this company.... ...John H. Hughes - Silly Fruit4Fish
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Fast delivery at a low price.
I would recommend your company, thanks.... ...Alan J. Massey
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Excellent service - thank you ... ...Dugald Macpherson
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very helpful,Janeatte was great at keeping track of the order,and so really good service....
gary... ...sea designgroup
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Goods came within a few days. Excellent communication from MyTub about my order. Would use again.... ...Baxi Heating
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