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Item was delivered promptly and I was informed of the progress as soon as I placed the order. Excellent service...
...Mrs A Limb
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HAD TO WAIT NEARLY TWO WEEKS FOR THE ORDERBUT OTHERWISE NO PROBLEMS...
...michael john smith
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Ive placed two orders with my tub now. On both occasions my tub delivered exactly what was ordered, for one of the best or the best prices available, and to the delivery date. They also seemed to take onboard instructions such as "please dont deliver during school run times".
Dont really know what more you could ask....
...N Johnson
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Very prompt replies. Good service. Slow despatch explained by company. However I felt the price for postage was exorbitant and would not shop again for this reason. ...
...Carina Campbell
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Very efficient ordering system. Arrived within a couple of days.
In my original call the person on the end of the phone helped to locate which branch held the part I needed (you only had one) so I could add this to the comments on the order. I don't have her name but she was very helpful.
For security reasons,I don't usually like ordering on-line so would have preferred to order by phone....
...Pauline Bentley
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Excellent service,
Excellent Commumication.
Would consider purchasing again.
Thank you...
...Ivan Humpage
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Excellent sevice, Faulty goods were replaced within 48 hours.
I saved £34 on bath panel price quoted by local builders merchants.
Thanks.
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...R.B.Tudor
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Excellent service, good prices, great comms and fast delivery of quality products. Website a little awkward to search through, but bearable....
...Mark Nichols
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Couldnt identify the part I wanted from the website code numbers no images to compare so I sent an e-mail with all the nameplate details and the part was successfully sourced from the burner manufacturer even though the burner is 18 years old and this model is no longer manufactured. Very pleased with the service and communication throughout the sourcing, order and delivery process...
...Colin Parker
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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin...
...Emma Sproat
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