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First class service but very surprised to receive the item in its normal factory box with no packaging to protect it...
...John kingston - J Kingston electrical engineers
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really....
...Ian Grosvenor
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ordered Fernox Alphi-11 5Ltr antifreeze and protector. free delivered 2 days and price was on average £14 cheaper. 5 star service highly recommended...
...stephen richard draycott
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Excellent service at good price - thank you....
...M.B.Services
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1 was very pleased with the service I received.
Unfortunately the products I ordered arrived broken and I emailed your office for advice. I received a reply almost straight away and a repeat order was sent to Canterbury for me to pick up.
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...Elaine Roseveare
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Service and delivery time was excellent. Unfortunately the basin arrived without Fittings SR1015XX 120MM BOLTS FOR MASONRY WALL PAIR....
...Marina Slade
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Good web site, easy to navigate. Good products and Good prices, cheapest for the product I purchased!...
...Graham Wheeler
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Hi,
The items look great but as yet not installed. Cant fault My tub for communication and service. Would use again if needed.
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...Mrs Daphne Payne
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This was my first purchase through myTub and im very impressed with it, part arrived very quickly and as described, and i cant belive how cheap the part was compared to other retailers !!!
Well done....
...thomas jamieson
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Excellent service. Order was complete and delivered on time. When I phoned with a query reply was helpful and friendly. No further comment....
...Anne Pritchard
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