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Good service good price and good timely delivery... ...Jonathan Finnerty - Green Unit Limited
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Very happy with the service received, easy to order, excellent prices and quick delivery. Will definitely use again, thank you.... ...Wendy Bowell
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Very disappointed that when I ordered online that was told soon afterwards that my order was about 6 weeks delivery - surely in this day and age of computers that stock levels should relate to whats available off the shelf.
Then had to pay another £60 plus to get same taps from another supplier. :0
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Hello
Unfortunately this is the nature of the UK's plumbing industry, no one UK company stocks everything and also has stock on the shelves at all times. There are minimum orders that manufactures deliver so if you wish to save money you may have to wait a while. As you have discovered in this instance if you need it now you have had to go elsewhere and spend £60 more than MyTub would have charged... ...Chartwood Design Ltd
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Excellent communication system - my order had quite a number of lines on it so several deliveries.
My only small criticism is with the plumb centre order picking - all small items were just dumped into one big plastic bag, thus a large number of pipe fittings, inserts of various sizes etc all loose together in one bag. When we de-kitted and checked the contents to the delivery note there were a couple of shortages.
Again, comms with yourselves was very good during process. Issue resolved as I just walked up to the plumb centre branch and picked up the shortages.
Otherwise, will certainly recommend mytub in the future and likely use yourselves again.
Best regards,
Pete
... ...Peter Holloway
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Briilliant service thank you very much. Good communications.... ...Amanda Cairns
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Hello,
The damaged item was picked up by DHL 4 March.
Thanks very much for your amazing service. I was very impressed with how well you managed the replacement part. ... ...Trevor Charles
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Good products
Good service
However cost of postage and packaging i.e..
Placed in a plastic bag, excessive.... ...stephen Lusher
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Rachel was excellent in proactively tracking down the part we required before any other company could get it to us. She was a pleasure to deal with and demonstrated excellent customer service, a skill that is unfortunately so hard to find these days. Thanks Rachel.... ...Beth Alcorn
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Good service, goods arrived on time.... ...Richard G Naden
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delivered as promised, wednesday am. very pleased with purchase. would recommend to other prospective buyers.... ...christopher burns
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more reviews... |
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