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The website desktop version used made it easy to find the product required. All the information needed to make a decision on purchase was displayed. Once the order was placed I was disappointed to find that the product was not available for prompt delivery and the email I received indicated that an order could be placed at additional cost of £6 VAT which I was not prepared to pay so asked for my order to be cancelled. I was then contacted by a very helpful lady, Christine, so said that a purchase order could be placed at no additional cost so my order was not cancelled. Shortly after that I received notification that the product would be delivered on a specified day which indeed it was. As a result I am very likely to use mytub for future orders and recommend them as a reliable and econom...
...Roger Daley
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Unbelievably fast delivery and great product, thank you....
...phil benn
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Placed the order and was contacted by a very helpful chap at MyTubs to say that the part I ordered was obsolete but that they had one to send me. He range back to check that I had ordered the part from the pt number and not by the picture as there is another almost identical. Really chuffed with the customer service. Would recommend. ...
...Nicola Phillips
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Thank you my order arrived correctly as per the email you sent
Excelent service My Tub
Ray Seed
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...MR RAYMOND SEED
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Thanks for very prompt service, would certainly buy from you again....
...Ms lynn waring
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thank you for sending my order in super fine time, and for keeping me up to date with my order it fits perfectly in my fire very pleased. thank you terry plymouth....
...terry johnston
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The part arrived the day after ordering and I fitted it without any problem. I was very happy with your service and have no complaints at all.
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...Wayne Hinton
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Ordered a Roca bath & legset using the website which was very easy to use. Received lots of email confirmation and delivery information which was excellent. Used the on-line chat to see if we could arrange an afternoon delivery which was immediatly responded too by Debs and delivery was arranged as requested all very promptly. Bath was delivered at 4pm the next day, which was spot on, by a very polite and courteous chap. Thank you My Tub - would definitely use you again and would defintely recommend to others. 5 Stars!...
...Mrs K A Back
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All round a very good service. Would definitely use them again .
Regards Stephen Hindley...
...Stephen hindley
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Just wanted to say thanks for a cracking service. You delivered as you said you would, I will be using you again without a doubt.
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...Keith Brawn
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